About the Job
Account Manager - Senior Account Manager, CorpTech (B2B/AI Focused)
SolComms, an award-winning integrated communications agency for startups and scale-ups at the intersection of corporate and consumer communications, is seeking an Account Manager-Senior Account Manager to join its growing CorpTech division, with a specific focus on B2B and AI.
In this role, you'll serve as a client counselor, team leader, and agency ambassador, owning accounts end-to-end for a portfolio of AI-driven and B2B technology companies while helping shape the future of our agency. Here's what you'll do:
Responsibilties
Administrative Tasks:
- Ensure all workflows completed by junior team members are up to agency standards.
- Consistently flag timely and relevant newsjacking opportunities; take the lead in acting on these rapidly.
Strategy Development:
- Partner with VPs/Directors/SAMs to lead the development of strategies; motivate junior team members to be active participants in strategy development.
- Anticipate account needs and identify opportunities for strategic moments - from day-to-day creative pitch ideation to larger-scale campaigns and activations.
- Guide junior team members through the ideation of big-picture ideas, offering insight into what makes a campaign successful.
- Actively present big ideas to Directors and clients.
- Prompt and lead agency brainstorms and internals.
Corporate Communications:
- Be the point of contact, leading clients through difficult-to-navigate circumstances.
- Demonstrate a strong understanding of B2B technology and AI, and solidify yourself as an expert in this space to translate technical products and industry concepts into clear, compelling stories.
- Lead executive messaging development and sessions with clients.
- Identify and consistently land thought leadership and founder placements for clients.
- Review Speaker’s Bureau and Conference applications drafted by AEs.
Events & Partnerships:
- Be the first line of defense and troubleshoot any on-event issues.
- Conceptualize events from start to finish and own media updates/communication.
- Be on-site for event setup and execution.
- Lead client communications on-site.
- Attend and lead destination press trips.
- Finalize event recaps, invite lists, inclusive of media, influencers, tastemakers, etc., dependent on industry.
- Serve as a partnership lead in all calls, email correspondence, and strategy.
Media Relations:
- Serve as the pinch hitter for your teams - jumping in to quickly deliver press and results when needed.
- Be an agency resource, leveraging media relationships across teams as needed.
- Identify opportunities to create news when there is no news for clients.
- Consistently refine media relations strategy, ensuring the team is delivering smart, on-trend pitches that are translating into opportunities.
- Mentor junior team members on media relations, walking through list building and pitch writing, and next steps.
- Leading key media announcements, managing up and down to ensure each news moment is a success.
- Continue refining mastery of media landscape, landing a mix of digital, broadcast, podcast, newsletter, and more.
- Draft complex media materials, including press releases, OpEds, LinkedIn content, and more.
Client Communications:
- Serve as the day-to-day client lead, jumping into timely requests, building relationships with key client team members, and solidifying yourself as a go-to for the account.
- Demonstrate strong stewardship of client communications by tactfully navigating client requests; serve as an advocate for junior team members.
- Anticipate client needs, delivering on requests before they’re asked.
- Confidently lead the majority of client calls.
Mentorship:
- Directly manage Junior Account Executives and Account Executives; responsible for their growth at the agency and serving as a resource and guide for their future.
- Lead weekly meetings with your direct reports.
- Continue to be a sounding board for junior team members; offer advice and counsel to help improve their workflows.
Agency Growth
- Participate in new business, joining discovery calls and supporting the development of pitches. Occasionally join presentations.
