The position of Account Supervisor at Magrino Public Relations reports to an Account Director or higher-level employee. The primary responsibility is to manage and implement account work for several clients, or a significant portion of a large account. The Account Supervisor is responsible for managing and executing all aspects of a PR program, supervising and managing the client relationship, and managing the account team. Should demonstrate expertise to answer all general PR questions immediately and unaided.
Responsibilities
- Providing strategic counsel to clients and the account team.
- Managing the execution of programs as well as assuming direct responsibility for quality implementation.
- Continually developing relationships with media and pitching clients on an ongoing basis.
- Anticipating clients’ strategic needs – both long and short term.
- Offering value-add counsel on an ongoing basis.
- Planning and running strategic client meetings.
- Managing all communication with the client.
- Retaining current accounts and growing them.
- Building relationships at the senior level with clients while maintaining others.
- Supervising account staff in their daily activities, providing structure and instruction for balancing their workloads.
- Motivating/mentoring staff and guiding professional development.
- Proactively participating in new business initiatives: plan writing, presentation.
- Working knowledge of social networks and ability to assist clients with developing strategies and monitoring share of voice.
Core Competencies Required
- Critical Thinking: the ability to effectively analyze information and form a judgment, the ability to be aware of your own biases and assumptions when encountering information, and apply consistent standards when evaluating sources.
- Leadership– the ability to organize and motivate people to get things accomplished in a way that everyone feels a sense of order and direction. The ability to guide coworkers, teams, and direct reports toward successful outcomes with workplace objectives, offering support, operating with a strong results-orientation, seeking different perspectives, and solving problems effectively.
- Long Range Planning: the ability to identify long-range goals and design realistic plans to attain them; the ability to see the big picture. And then determine what direction to take and how to use resources to attain future goals.
- Creativity: the ability to adapt traditional methods, concepts, models, designs, technologies, or systems to new applications; or the ability to devise new approaches to make improvements or solve problems.
- Personal Accountability: the ability to be responsible for the consequences of one’s own actions and decisions; taking responsibility for these decisions and not shifting focus to blame or poor performance somewhere else or on others.
Education and Experience Required
- 4 years of relevant work experience.
- BA/BS Degree
- Requires strong written and verbal communication skills and attention to detail.
Knowledge and Skills Required
- Ability to prioritize while simultaneously working on numerous projects.
- Excellent interpersonal and communication skills.
- Detail-oriented and results-oriented.
- Ability to spot trends and integrate into PR efforts to keep accounts current in the media.