About Confidant

Confidant is a creative and strategic communications agency named for the role we play with brands. We’re an experienced team of big agency defectors paving the way for a new, agile communications agency model. With a vision for serving clients better through smaller, more dedicated teams of experienced and well-cared-for professionals, Confidant is built to serve strong in-house teams with big agency thinking and boutique agency agility. With offices in NYC (PR Studio) and Nashville (Creative Studio), clients include Amazon, Sony, Shake Shack, Aura, BARK/BarkBox, Chobani, La Colombe, and others. Confidant is an independent agency in the Nostos Network, and has been recognized with industry awards, including the 2025 PRNews Platinum Award for Best Medium-Size Agency of the Year; PRovoke Media’s 2025 Best 80 PR Agencies in the US; Inc. Best Workplaces 2021, 2023 & 2024; PRWeek’s Best Boutique Agency 2021 (Honorable Mention); PRovoke’s Outstanding Boutique Agency 2021(Finalist); PRovoke’s Top 5 Boutique Agencies to Work For (2021-2024); PRNews Agency Elite 120 (2021-2026); PR Net 100 (2023-2025) and Next Gen (2023) Lists; and Agency of the Year/Southeast (Silver) at the 2023 AdAge Small Agency Awards.

Why We're Different

• Experienced: A hands-on, seasoned team. No entry-level employees.
• Strategic: Insights-based approach aligned to client business goals.
• Impactful: Set up to dive deep and focused on results.
• Versatile: Skilled in consumer and corporate communications.
• Transparent: Upfront about expectations on all fronts.
• Agile: Smaller, dedicated teams delivering more, with less overhead.

Job Description

Confidant is looking for a Senior Manager, Corp Comms & Tech to work on fast-paced, global e-commerce and online services tech accounts. This role will assist with news, executive visibility (LinkedIn and media relations), corporate communications, and thought leadership initiatives that leverage news, executives, and trends to promote our clients’ stories across owned, earned, and paid channels. The ideal candidate will have 4 years+ of PR agency or in-house experience supporting work for retail, tech, online services, and e-commerce companies where media relations (strategy AND day-to-day execution) is central to their remit. Prior work with an emerging media platform or creator economy client is a big bonus.

Experience with physical AI, robotics, e-commerce, and/or an emerging media platform (in the creator economy space) is a big bonus, and the strongest candidates will have media contacts across each of these verticals.   Experience driving earned media around key industry trends is critical. Candidates must be excellent writers, confident client partners, and relationship-driven communicators with strong media connections across both traditional and digital consumer and business platforms. The ideal candidate is also facile with AI-powered tools and platforms, and comfortable incorporating them into daily workflows to enhance creativity, efficiency, insights, and measurement. Candidates must also be excellent writers, strong earned media strategists, and have experience placing coverage with both consumer and business media.

Responsabilities

• Assist with implementing comprehensive communications campaigns with a specific focus on thought leadership, media relations, executive visibility, and corporate storytelling.
• Help conceptualize, develop, and deliver commercially astute, insightful reputation management, communications, and digital strategies for clients, generating proactive ideas and value beyond the scoped work when appropriate.
• Assist team leads with developing executive positioning platforms and executive visibility strategies to deploy across paid, earned, owned, and social channels to reach priority stakeholders; strong understanding of digital executive visibility strategy and content (LinkedIn and Instagram).
• Help manage the day-to-day operations of specific accounts, including the coordination of integrated workstreams, client communication, and team management.
• Contribute to the agency's new business proposals; participate in new business presentations.
• Stay ahead of the changing media and creator landscape, nurturing strong relationships with traditional, digital, emerging, and niche outlets; regularly share insights and recommendations with clients and internal teams.
• Leverage AI and emerging technologies (e.g., media intelligence, trend forecasting, content development, reporting, and workflow automation tools) to inform strategy, optimize outreach, streamline processes, and enhance results.
• Willing and able to fuel and implement fresh thinking, push boundaries, and experiment - always looking for the “wow” factor for clients.

• 4+ years’ experience (a mix of agency and in-house experience is welcome) working on technology companies’ corporate stories, including workplace, e-commerce, product development, customer support, consumer research, executive visibility, and thought leadership –both for challenger and established brands.
• Collaborative spirit, with a strong understanding of how to communicate with teams and the ability to manage internal and external (client) expectations.
• Strong interpersonal skills, with proven effectiveness in helping drive complex multi-stakeholder planning processes, driving cross-team programs to desired results.
• Excellent strategic understanding of both traditional and modern corporate communications, integrating strategic planning, analytics, and creative to develop and execute integrated media campaigns.
• Brings strong media relationships with an emphasis on corporate, business, finance, and technology press, as well as deep experience securing opportunities for clients at top-tier business and industry conferences/events, on speaking panels, and in business membership groups.
• Understand a variety of research tools and techniques and how to turn research – primary and/or secondary – into client insights, strategies, and tactics across internal and external channels to build reputation and brand trust.
• Comfortable using AI-driven tools and platforms to support research, trend analysis, media targeting, content development, reporting, and optimization; curiosity to continuously test and adopt new technologies.
• Stellar communication, writing, and presentation skills.Self-starter, solution-oriented, and an agent of change.
• Willing to help set strategy and implement, as needed; displays strong analytical and problem-solving skills.
• Flexibility to work both independently and in a dynamic, high-energy, team-oriented atmosphere.
• Comfortable working across industries.

Location 

New York metro area-based candidates only. Confidant currently has a flexible, twice/week in-office requirement.

Compensation

The salary for this role is $82K-$95K, commensurate with experience.

Benefits

We offer excellent compensation, including competitive salaries and bonuses; paid parental leave, holidays, and volunteer time off, in addition to ample PTO; comprehensive healthcare, vision, and dental coverage; professional growth and development programs to help advance careers; charitable giving benefit; and a matching 401k. Flat structure, caring culture.

Diversity Statement

At Confidant, we believe that delivering our best and most creative work begins with being accepting of each other. Prioritizing diversity, equity, inclusion, and belonging means actively recognizing and valuing the differences among people, ensuring fair treatment and opportunities for all, and fostering an environment where everyone feels respected, heard, valued, and engaged. We are committed to equal employment opportunity, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you are interested in this position, please apply HERE, or via the button below